Frequently Asked Questions

We've compiled a list of questions that you might have about our services. If you don't see you question answered, feel free to contact us.

How long will my order take?

How do order pickups and dropoffs work?

How are my photos handled?

What size photos can you scan?

How and when do I make payment?

What resolutions do you offer and recommend for loose photos?

Do I get my photos back after scanning is completed?

Do you store a copy of the scanned files?

Do you scan small orders or only large collections?

Do you outsource any work (in Australia or overseas)?

Got a question?

Our friendly team is always around to answer any queries via phone or email